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Cisco Webex video devices will now be able to call Microsoft Teams users. Similarly, Microsoft Teams users can talk to Cisco Webex users from the comfort of Teams. Two options for enabling video interoperability Cloud Video Interop (CVI): Cisco manages components in Microsoft Azure that provide interoperability services. On Microsoft systems you’ll be able to join a Zoom or Cisco WebEx meeting via the calendar in the same manner as you would for native Microsoft Teams and Skype® for Business meetings. This will require you to invite the room to the meeting. You can see it in action in this video at the 30 minute mark. The News: Today Microsoft and Cisco are announcing a partnership that enables Cisco’s Webex video devices to connect to the Microsoft Teams meeting services in multiple ways. First, Cisco Webex will introduce an interop solution that will be certified as a Microsoft Cloud Video Interop (CVI) offering to allow Cisco Webex Room devices and SIP.
Key comparison areas include the following criteria:
VIDEO EXPERIENCE | ||
Yes Dual Screen (Active Speaker + Content) | ||
Active Speaker, Active Speaker + last 5 speakers, Overlay, Equal, 3×3 Grid View Ability to adjust layout directly from Touch 10 (as per current meeting room experience) | ||
CALLING EXPERIENCE | ||
Yes, Webex Calling and On-premise Calling | ||
Yes, Webex registered and Cloud aware | ||
COLLABORATION EXPERIENCE | ||
Yes, HDMI/PC available, Wireless on the roadmap | ||
Yes, Unidirectional from Webex Board and Desk Pro | ||
JOINING EXPERIENCE | ||
Yes, Webex Registered, Cloud aware and on-premise | ||
Yes, Full List | ||
Yes, Webex Assistant | ||
Mute/Unmute Remote Participants, Drop Remote Participants, Start/Stop Recording etc. | ||
Cisco On-premise and Webex Cloud-Native Support | ||
Australia, Singapore, East US, West US, & EMEA | Australia, Singapore, East US, & EMEA | |
COMMERCIALS | ||
List Price Approx. USD49/per active endpoint |
*The features are Cisco ready and waiting on Microsoft to publish relevant APIs for implementation.
**These are approximate list price comparisons and do not include vendor discounts.
We’ve highlighted the primary features and benefits that are often drivers when selecting a CVI vendor. These features not only improve the Microsoft Teams meeting experience, but also improve the meeting room experience by providing superior integration with Cisco video endpoints.
Cisco video endpoints natively register with Cisco Webex, unlike other vendors, automating firmware upgrades and simplifying ongoing management. New endpoint or Webex platform features are first enabled for Cisco endpoints, and may not be available for third-party vendors.
From a technology perspective, at times it can be good practice to have a multi-vendor cross-architecture environment in a campus, however, there must be balance especially when multiple vendors are within a single architecture. Challenges can include not being able to leverage the full native functionality offered due to third-party limitations and/or the delay in feature availability – impacting the user experience and return on investment.
From a support perspective, multi-vendor complexity often leads to further operational challenges such as managing the endpoints, updating the firmware, troubleshooting integration and/or performance-related issues during meetings. For example, if an organisation were to proceed with Cisco as the CVI provider the end to end vendor involvement in a Microsoft Teams meeting may be Cisco, Microsoft, LAN/WAN vendor, and the Internet Service Provider. Alternatively, if an organisation were to proceed with Pexip as the CVI provider the end to end vendor involvement may be Cisco, Pexip, Microsoft, LAN/WAN vendor and the Internet Service Provider – an additional vendor to engage and potentially delay incident resolution.
From a commercial perspective, as highlighted above, Cisco Webex CVI is more cost-effective, especially if an organisation already utilities Cisco Webex for video endpoint registration.
Are you struggling to choose a Cloud Video Interop (CVI) provider for Microsoft Teams?
Would you like to improve the meeting experience for your organisation?
Do you understand the limitations of using a non-Cisco CVI provider such as Pexip with Cisco video endpoints?
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