We are excited to announce the VSee Messenger 4.11.0 update with features and improvements below:

VSee support staff hours are from 6AM-6PM PT (Mon-Fri). VSee Messenger Release 4.11.0 – Moderator Mute & PIN Lock App Posted April 18, 2021 / By Harry Dang / In Features & Release Updates We are excited to announce the upcoming VSee Messenger 4.11.0 update with features and improvements below. . VSee now allows you to PIN lock the app if it has been idling for 10 minutes or more. The local database is now stored in an encrypted format using AES-256 encryption. Improved login and loading time on Android client. Fixed crashes on Samsung Android.

1. New Mute Microphones for Moderators

The Meeting Moderator now has the superpower to mute other participants’ microphones in one click. (The Meeting Moderator is automatically designated as the one who starts or first joins the call).

  • Mute all

Desktop

Mobile

  • Mute a participant

Desktop

Mobile

Vsee Messenger Download

All participants in a meeting can see when another participant is muted, whether through their own action or that of the Moderator.

Desktop

Mobile

2. New Features For Increased Security

  • Prevent others from accidentally seeing your private VSee chats and contacts. VSee now allows you to PIN lock your VSee app if it has been idling for 10 minutes or more. Enable the new PIN lock feature from VSee Settings (gear icon).

Windows

Mac

Mobile

  • The local database is now stored in an encrypted format using AES-256 encryption making your private information even more secure. The local database stores private information on your device, such as a copy of your chat history and address book. Now, even if your device gets hacked, your private VSee information is still secured by encryption.
  • All public IP addresses about remote callers will no longer appear in the VSee Statistics window.

3. Other improvements and bug-fixes

  • When sign-up is complete, patients will be directed to log into their account which allows them to check their Visit Summary and to self-schedule other appointments.
  • Improved text field on the contact request on Mac to support multiple-lines.
  • Improved login and loading time on Android client.
  • Fixed the user interface not displaying correctly when the app is being moved to a second monitor/screen on Windows client.
  • Fixed VShare button on command prompt window which does not move along when this window is being dragged around.
  • Fixed priority alert does not keep playing on Mac.
  • Fixed group chat owner permission issue on Android after adding new participant.
  • Fixed crashes when updating chat messages on Android.
  • Fixed crashes on Samsung Android devices caused by processing logging sometimes.
  • Fixed crashes on iPad when using external keyboard.

If you have any questions, please contact us at help@vsee.com

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Create Your Own Telehealth Clinic in 10 Minutes

Don’t have your own website yet?

Instantly create a professional VSee Clinic landing page that allows you to display your online service, hours and expertise.

Personalize Your Clinic URL (weblink)

Easily refer your clients and patients to your personalized clinic weblink or embed it in your existing website.
Example: my-name.vsee.me/u/clinic.

Basic VSee Clinic offers browser-based video visits for a simple no-download experience.

Patients also have the option to see you as a walk-in guest with no account creation Melodyne keygen for mac.

For patients on mobile devices, your clinic web link will automatically open the VSee Clinic mobile app for patients, with your unique clinic ROOM CODE already pre-populated.

Built-in Intake, Telemedicine Consent

Your VSee Clinic comes with ready-to-go standard intake and telemedicine consent forms for patients to fill out when they enter your waiting room.

Waiting Room + Private Patient Queue

Privately triage patients from your provider dashboard. Easily manage back-to-back calls without worrying about patients interrupting a visit.

Your VSee Clinic Basic plan includes unlimited video calls and secure messaging. You can also

  • Bring in family, interpreters, and others with a secure guest invite link
  • Simultaneously share and annotate your screens during your video calls.
  • Send files by dragging and dropping to a caller’s window

Client data — whether transmitted or stored — is encrypted with 256-bit AES encryption to ensure that your video visits are always secure.

Your basic plan also includes a Business Associate Agreement (BAA) required for HIPAA compliance. More in our FAQ section

VSee Messenger is simply a downloadable secure group video + chat app.

VSee Clinic, on the other hand, is a web-based online waiting room that replicates the waiting room workflow of a physical office. For example, it gives you a permanent webpage you can send to patients and clients to connect with you. When patients and clients enter your waiting room, it collects their name, telemedicine consent, and time of arrival. It will then place them into a wait queue until you are ready to see them. It also keeps a record of all visits. For a more detailed list of VSee Clinic features, please see vsee.com/pricing

Does Basic VSee Clinic include scheduling or payment collection features?
Not at this time. Appointment scheduling and online credit card payments are only available in our Enterprise VSee Clinic plan. Please contact a sales representative to build a custom plan with these features
Can I perform group call in Basic VSee Clinic?
Once you are in a call, VSee gives you a secure guest invite link that can be copied and sent to family, interpreters or others via email, text, etc. While you could theoretically have up to 30 guests in your call that is not what this feature was designed to do. Currently there is no convenient way to start a group call in Basic VSee Clinic. If you are holding group sessions, we recommend using VSee Messenger at this time.
Does Basic VSee Clinic integrate with my EMR?
This depends on your EMR and how deep of an integration you need. To get telehealth visits up fast, we recommend you start by using VSee Clinic side by side with your EMR so you get a better feel for your workflow needs.
Which app does a provider use and which app does a patient use?
This depends on which service the provider is using. If the provider is using VSee Messenger only for video visits then the patient should use VSee Messenger. If the provider is using VSee Clinic, then the patient should use VSee Clinic. Please note that currently VSee Clinic only has a mobile app for patients. Also the patients should use VSee Clinic even if the provider is using VSee Messenger in conjunction with their VSee Clinic in order to receive alerts for patient walk-ins.
How do I add more providers to my Basic VSee Clinic? (click to expand)

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Basic VSee Clinic is designed for an individual provider. You will need our Enterprise VSee Clinic plan if you would like multiple providers to share a waiting room lobby.

How do I connect with the patient from the Basic VSee Clinic waiting room? (click to expand)

Please see the “Contact A Patient” section of the Basic VSee Clinic Provider manual here for details.

How do patients on mobile connect to my waiting room? (click to expand)

Send your patients to your VSee Clinic web link. When they click “Enter Waiting Room”, they will automatically be prompted to open the VSee Clinic mobile app. Adobe audition 3 for mac torrent. The app will automatically fill in your unique room code. This room code may also be found on your VSee Clinic weblink page.

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How does HIPAA-compliance work? (click to expand)

There are 2 parts to consider when providers are looking to be HIPAA-compliant

  1. Technical – Does your vendor follow HIPAA recommendations for security and privacy?
    Yes, VSee uses 256-bit AES encryption to keep patient data secure both at rest and in transmission. We have a breach notification plan and do regular HIPAA security audits and training. We also go through annual HITRUST certification.
  2. Legal – Does your vendor sign a HIPAA Business Associate Agreement (BAA) with you? (The BAA is a required legal agreement that makes your vendor liable for any breaches of privacy & security according to HIPAA rules)
    Yes, VSee signs a HIPAA BAA for all VSee plans except Free VSee Messenger.
    More about HIPAA at vsee.com/hipaa

Basic VSee Clinic Tutorial

Get a detailed walk-through of our Basic VSee Clinic

Vsee Messenger Patient Login

  • [0:21] Provider Dashboard Overview
  • [0:42] When patients enter your waiting room and how to do one-click video calling
  • [1:26] Small Group Video Calls, Guest Invite-Linkl
  • [2:09] How to invite patients to a video visit, setting up your calendar
  • [2:52] How to set up your Basic VSee Clinic profile, notifications, credit card payments, etc.
  • [4:30] Walk-through of the patient experience for Basic VSee Clinic
  • [6:16] How to upgrade from your Free VSee Clinic plan

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